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Privacy Policy

This notice explains how Knight Riders Tourism handles information when you contact us about a private experience in Portugal.

Who we are

Knight Riders Tourism, Lda., based in Lisbon, Portugal, is responsible for the information you choose to share with us. You can contact us at knight.riders.tourism@hotmail.com.

Information and purpose

If you contact us by email, phone or WhatsApp, we may receive the details you choose to share, such as your name, contact information, client type, enquiry type, country, travel dates, group size, interests and message. We use this information to respond to your enquiry and discuss the travel services you requested.

The website enquiry form opens a pre-filled message in your email application. The website does not transmit or store the details entered in that form. Information is sent only if you choose to send the email. Your selected email or messaging provider handles the communication under its own terms.

Keeping and protecting information

We keep enquiry correspondence for as long as needed to respond and manage related follow-up, and for longer only where required for legal or business records. We limit information to what is relevant to the enquiry and take appropriate care when handling it.

Your choices and rights

You can ask to access or correct personal information, or request erasure or restriction where applicable. You may also object to processing or request data portability where those rights apply. Contact us using the email above. You may lodge a complaint with the Portuguese Data Protection Authority (CNPD).

External services

This site links to email and WhatsApp contact options and loads some destination images and web fonts from external providers. Those providers may process technical information when your browser connects to them. Please refer to their privacy information for details.

Updates

We may update this notice when the website or the way we handle enquiries changes. The current version is published on this page.